NAPC support is unparalleled. expert. responsive. capable. always there for you.
Talk to us and see how NAPC can make you a hero
Before we switched to NAPC, our existing ‘automated’ metadata ingestion process required between 4 to 6 hours of manual correction to incoming data. Data mismatches, incorrect field types, fat fingered file names caused us huge problems. The process itself was frail, and the error reporting was the opposite of human friendly.
NAPC rewrote the process from the ground up, adding robustness, flexibility, and fantastic logging. We still get human errors due to keyboarding, but we spend no more than 5 minutes a day correcting now.
Before we switched to NAPC, Xinet was relegated to legacy software. We were seeing no value in it, and weren’t getting any forward thinking/partnership help from our Integrator at the time. When we went to deploy SAML using ADFS, our integrator threw up their hands.
NAPC had us SSO enabled within weeks, mostly due to getting paperwork flushed out. Our corporation has now established Xinet as their dAM of choice, and we’ve retired at least 6 other systems and shifted their duties to Xinet. These savings alone run into hundreds of thousands of dollars of savings each year.
I run the development team here as well, and NAPC’s ability to help our developers write new code, and assist in rollout is unparalleled in the industry!
Before we switched to NAPC, we were stuck in the middle of what should have been a simple migration of our Xinet server. We had finally decided to move off dedicated physical Windows hardware and migrate to Linux in a virtual environment.
Our current integrator simply could not resolve permissions and other system issues we were seeing, and the migration was failing after over 10 months. A sister office of ours has used NAPC for years, and suggested we meet and discuss the issue.
Within a week NAPC had spun up a VM, and successfully migrated data over. This demonstration of their clear expertise and the manner in which they supported us made switching Integrators a no brainer. We moved support over, the migration was completed quickly, and we could not be happier with the decision.
NAPC Headquarters
444 Washington St, Ste 210
Woburn, MA 01801
General Info: 781.894.3114
E-mail: info@napc.com
Support: 781.894.3114 ext. 2
E-mail: help@napc.com
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