NAPC Contact Us 781.894.3114
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NAPC-technology matters

If you'd like more information about NAPC or the integrated solutions we provide, please contact us today. We'll be happy to answer any questions you may have.

Just call: 781.894.3114
Or drop us a quick e-mail at: queries@napc.com

Support

If you need customer support, please call:
781.894.3114, ext. 240
Or e-mail us at:
help@napc.com


Both destinations are constantly monitored, and inquiries are immediately entered into our support database. Please do not leave a support call message on an individual engineer's extension, as this may delay the response to your call.


NAPC Headquarters is located at:
307 Waverley Oaks Road
Waltham MA 02452
781.894.3114

Click here for directions and lodging information.


NAPC's Regonial Offices:
Atlanta, GA
678.325.1237


Chicago, IL
773.359.1544


Dallas, TX
214.296.9370


Los Angeles, CA
213.291.9353


New York, NY
646.706.7645


Westport, CT
203.227.1811


Job Opportunities

3.04.08
Systems Engineer
We have an opening in support, assisting our customers remotely via remote login and telephone. In this role you will be aiding our customers with Xinet, Pageflex and Dalim questions, helping them keep their most critical assets and workflows humming, and answering any and all questions they can come up with! Ideal candidates will have several years in a prepress/Studio environment, strong sysadmin skills, and the ability to research, learn and continue to grow their knowledge and abilities. We have some of the brightest customers in the industry, and you'll be helping them push the envelope with our product suite.

e-mail your resume to:
jobs@napc.com




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Training

Current Course Offerings:
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NAPC Refresher Training Class

Date: New Dates To Be Announced Soon!

NAPC's Refresher training two day course will review the general theory of each program. How it works and why. We review every option available within the GUI and some special command line configuration options, you may not know about.

FullPress Admin
• Volumes and Configuration
~ FPO Options and Settings
~ Access Controls.
• Print Queues
~ Configuration and Options
~ Input Spoolers and Hot Folders
~ Logs and Troubleshooting
• Security Settings
~ Access Control Lists
~ Queue Master Clients
~ Admin Controls
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WebNative Admin
• Users and Groups
~ Volume Assignments
~ Rights and Privileges
~ Logs and Troubleshooting
• Styles
~ Assignment to Users
~ Group Defaults
~ Customization
• Plugins
~ Assignment to Users and/or Groups
~ Customization
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Venture Database Admin
• Configuration
~ Enabling Volumes
~ Administration and Location
~ Backup Schedules
• Data Fields
~ Creation and Style
~ Editing
• Templates
~ Creation and Editing
~ User Assignment and Permissions
~ Viewing Styles
• Triggers and Actions
~ Configuration and Settings
~ Rule Sets
~ Multiple Action Sets
~ Logs and Troubleshooting
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Also included:

~ Debugging tips and common repairs
• Unix
~ Common Unix commands
~ GUI tools

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